Stop dispatching manually.
Start deploying intelligently.
Microsoft Dynamics 365 Field Service with out-of-the-box Copilot AI — built for UK private utility, renewable energy, and EV charging companies running 20–250 field engineers.
Watch: how a 50-engineer utility saves £5M/yr with AI Field Service
Your field team is working hard. Your operation isn't.
Most mid-market UK utility and renewable energy companies are running field operations the same way they did a decade ago — and the cost is hidden in plain sight.
4 in 10 jobs need a return visit. Wrong parts, wrong certification, wrong information — and you pay twice for every single one.
Your schedulers spend their mornings manually matching jobs to engineers — and can't react fast enough when a job cancels or traffic hits.
Engineers complete jobs on paper or a basic app. Finance re-keys it. By the time an invoice goes out, you've funded the work for days.
Built specifically for:
Independent Distribution Network Operators (IDNOs) · Independent Gas Transporters (IGTs) · Solar & Wind O&M · EV Charging Networks (CPOs) · BESS Operators · Smart Metering & Data Services
What could your operation save in year one?
Takes 2 minutes. Uses your fleet size, first-time fix rate, and operating cost to generate a personalised PDF report — Forrester TEI benchmarked.
Validate first. Build second. Go live in 12 weeks.
We never sell you software and hope for the best. Every engagement starts with a structured Discovery Sprint that validates the business case before a single licence is purchased.
Copilot AI built into the platform
Every capability below is delivered by Microsoft Dynamics 365 Field Service — enabled as part of Phase 2, with no custom agents, no Azure development work, and no additional licence fees.
Proven ROI: 346% return in 3 years
Based on Forrester Consulting Total Economic Impact research and validated through the Concordant ROI Calculator. Use your own numbers at fsroi.concordantdigital.com.
Source: Forrester Consulting TEI Study, Dec 2023 · Microsoft Dynamics 365 Field Service · Concordant ROI Calculator. Projections based on your operational inputs — validated during the Discovery Sprint.
Enterprise delivery, mid-market speed
We've taken enterprise-grade D365 Field Service design patterns and packaged them into a rapid, fixed-price programme for mid-market businesses.
DVSA — Driver & Vehicle Standards Agency
D365 CE and Field Service for scheduling Vehicle Standards Assessors — specialist engineers conducting lorry, bus, and trailer roadworthiness inspections across the UK.
Major UK Energy Supplier
End-to-end D365 Field Service architecture with advanced RSO — thousands of field engineers, complex SLA tiers, legacy energy management system integration at enterprise scale.
Three ways to take the next step
Whichever feels right for where you are — all three lead to the same place: a clearer picture of what's possible for your operation.
Run the ROI calculator
2 minutes. Your numbers. Downloadable PDF. No email required.
fsroi.concordantdigital.com
Book an Executive Briefing
1-hour call with Rehan Gul. Personalised ROI walkthrough + live D365 Field Service overview.
30 minutes · no obligation · your data stays confidential
Download the one-pager
One A4 page covering the two phases, five deliverables, and the guarantee. Share with your COO or CFO.
No form. No email capture. Just the PDF.