Microsoft Dynamics 365 Business Applications
Solutions To Fulfil Your Requirements
Microsoft provides rich set of application ecosystem that is fit to digitally transform organisation of any size. Due to SaaS model, organisation can deliver transformation at a pace of their thinking and choice. There is no upfront capital investment and flexibility to scale up and down depending on the need. With revolution of “low code – no code” movement, Microsoft has empowered super users and Business to envision and implement the solutions at a click of mouse. With ever growing number of connectors, it is ever easier to integrate with third party provider without writing a single line of code. This together with strong road map of products (embracing generative AI, Machine Learning), thriving community of users – big and small, and excellent support network, they are applications of choice!
Concordant Digital prides in providing consulting and end to end implementation of following Microsoft Business Applications:
- Microsoft Dynamics 365 Sales
- Microsoft Dynamics 365 Marketing
- Microsoft Dynamics 365 Customer Service
- Microsoft Dynamics 365 Field Service
- Microsoft Power Platform
Please click here to find out how our team can help.
Consulting Services
Our Consulting Services include:
- Business Case Development
- Analysis of AS IS and TO BE Processes and Technology Landscape
- Understanding of Business Needs, Pain Paints, Root Cause Analysis, Empowering Business to undertake Root Cause Analysis, champion solution options and take ownership at the start
- Fit Gap Analysis
- Packing up artefacts / deliveries
- Linking Discovery with Strategic Objectives
Delivery Services
We use Agile/Scrum based approach to deliver the Dynamics 365 Business Application solutions. Our Delivery Team consists of:
- Scrum Master
- Product Owner
- Delivery Manager
- Development Team
- QA Team
Delivery Team works seamlessly as an extension of client capability and deliver the solution to their expectations.
Methodology
Our methodology is crafted based on number of projects delivery experience and is pragmatic. We use problem solving approach to deliver engaging and everlasting change. Key stages of process include:
- Scope confirmation
- AS IS Analysis of Process and Technology
- Identification of Pain Points, and their Measurement to evaluate the impact and estimated benefit/ROI/Business Case
- TO BE Analysis of Process and Technology
- Epics, User Stories, Acceptance Criteria and Definition of Done documented
- Definition of Application Lifecycle Management Process
- Scrum ceremonies and iterative delivery
- Change Management
- Benefits/ROI Evaluation
- Programme/Project closure
Please click here to find out how our team can help.